Terms & Privacy
Terms of Use
Welcome to Badge Support LLC's web site (the "Site"). Badge Supports LLC reserves the right to delete, add, or change any of the terms and conditions contained in the Site. Any changes or modification will be effective upon posting of the revisions to the Site. Please review the Terms of Use each time you access the site.
Please refer any questions or comments you may have about the Site or its contents by going to the "Contact" web page.
back to topPayment Options
Payment is handled through PayPal®, an online payment solution with over 96 million accounts in 55 countries and regions around the world. PayPal allows the buyer to purchase items using a PayPal account or standard credit card. Upon completion of your product selections on the Badge Supports LLC web site, you will be redirected to PayPal’s secure web site for payment processing, then returned to the Badge Supports LLC site.
Note: A PayPal account is not required for credit card payment.
If you are a not-for-profit or government organization, please call or e-mail to request shipment against your Purchase Order. First-time orders will require 3 credit references, which we will check. If approved, your order will be shipped Net 30 (payment in full due 30 days after receipt of order).
Custom Items
If you require an order in hand by a specific date, please contact us as early as possible. Please allow a minimum of 6 weeks for orders to be processed, including redoing artwork (if necessary) and approval of the final artwork. We will do everything in our power to have custom products to you by your required date, but we cannot warrant delivery on custom printed products.
Returns
If you are dissatisfied with your order for any reason, Badge Supports LLC accepts returns on standard products in "like new" saleable condition up to 30 days after date of customer receipt. No returns will be accepted after 30 days. Orders with custom printing may not be returned at any point after receipt. For this reason, we will have you confirm the artwork prior to printing and producing your product. If you would like to see our product prior to artwork printing, please call or e-mail for a free sample.
Shipping Policy/Costs
The customer is responsible for all shipping costs including return shipping costs for defective products unless expressly stated by Badge Supports LLC.
Artwork
You have the option of having a graphic or text printed on your badge support. There are many variables involved in printing, but below are some rough guidelines:
- Vector files produced by Adobe® Illustrator® or Macromedia® Freehand® are preferred and will provide the best results. Any placed images must be included with the art files. To avoid font problems, convert all text to paths or outlines before submitting.
- High-resolution tiff files (300 dpi or higher) may be adequate for single color graphics. Please note that low resolution graphics saved off the Internet, such as GIF and JPG, are unusable. Some PDF files will work if they were saved with editing capabilities intact (can be opened in Adobe Illustrator).
- If a file must be redone, there will be a $60.00/hour graphic work charge.
- Many standard colors are available. If you have specific color requirements, please refer to the PANTONE MATCHING SYSTEM Coated Formula Guide. Additional charges may apply for color matching.
Because each situation is different, please call or e-mail for a quote to your specific requirements.
Privacy Notice
Introduction
We want our customers to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.
Collection of Information
We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our web site only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website. All personal and financial information will reside on PayPal’s secure website, and security is subject to PayPal’s terms and conditions; see PayPal's Privacy Policy.
For each visitor to our website, the Badge Supports LLC web server does not recognize any personal information including your e-mail address.
The Badge Supports LLC site does not collect cookies.
Registration is not required to enter our site.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
When online surveys are implemented, we never sell or share our subscribers' email addresses.
Issue Resolution
We are committed to resolving disputes within one week. If problems arise, users may contact us by email, telephone, or fax (see below).
Contact Information
If site users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: (248) 894-7141
Fax: (248) 619-9144
Email: contact@badgesupports.com
Address: 2615 Parasol Drive
City:Troy
State: Michigan
Postal Code: 48083
Country: USA
Business Hours (U.S. Eastern Time)
9:00 am - 5:00 pm Monday through Friday
9:00 am - 1:00 pm Saturday
Web Site Administration
Business name: Web Overhauls
City: Cupertino
State: California
Country: USA